These Terms and Conditions (“Terms”) apply to enquiries and home care services arranged through Krishna Home Care Nursing Service. By contacting us or confirming a service, you agree to these Terms as updated from time to time. Where business-specific commercial clauses are still pending owner approval, they are marked clearly below.
1. Business Information
Krishna Home Care Nursing Service
Engineer Street, Thirumalai Rajapuram, TNHB MIG V Block, Avadi, Chennai, Tamil Nadu – 600071
Email: krishnanursingservice@gmail.com
Call / WhatsApp: +91 80726 54011
We are a private home nursing and patient care service provider. We are not a hospital, government body, or insurer, and we do not claim affiliation with any hospital or government health department unless separately stated in writing.
2. Scope of Home Care Services
Services may include home nursing support, elderly care, patient attendant/helper support, baby & mother care assistance, post-surgery home support, selected clinical visit services by qualified professionals, equipment rental coordination, ambulance coordination, and comfort-focused care support.
Important distinction:
- Nursing services involve appropriately qualified professionals performing clinical tasks subject to medical assessment and physician orders.
- Patient attendant / helper services are non-clinical and focus on personal care, mobility assistance, companionship, and bedside support.
3. Booking and Service Confirmation
Service details, pricing, shift timing, and staff category are confirmed through the care desk. Website content is informational and does not itself create a binding service contract until confirmation is completed with the client.
4. Caregiver and Nurse Responsibilities
Assigned staff are expected to provide agreed support respectfully and within the scope of their role. Clinical procedures are performed only by appropriately qualified professionals and only as clinically appropriate. Staff will not provide services outside lawful scope or contrary to physician instructions.
5. Client Responsibilities
Clients and families are expected to:
- Provide accurate information needed to arrange suitable care
- Share relevant physician instructions for clinical support
- Ensure a reasonably safe home environment for caregiving
- Communicate concerns promptly to the care desk
- Make agreed payments according to the confirmed arrangement
6. Medical Supervision and Limitations
Home care support is not a substitute for hospital treatment, specialist consultation, or emergency medical care. We do not diagnose conditions or promise treatment outcomes. Clinical interventions depend on professional judgment, medical assessment, and physician orders.
7. Payment Arrangements
Charges are discussed during consultation and confirmed before service begins. Published pages do not list fixed prices because requirements vary.
8. Cancellation and Replacement
Cancellation, replacement, and refund matters are governed by our Refund & Cancellation Policy and the specific terms confirmed for your booking. Unapproved contractual penalties are not published on this website.
9. Equipment Rental Terms
Where equipment rental is arranged, delivery, usage guidance, and return expectations will be explained at confirmation.
10. Emergency Service Limitations
Home care is not a substitute for emergency medical treatment. In a medical emergency, call local emergency services immediately. Ambulance coordination, where requested, depends on availability and operational conditions at the time of the request.
11. Complaints and Contact Information
If you have a concern about service quality, staffing, or communication, contact the care desk promptly so we can review and respond.
Email: krishnanursingservice@gmail.com
Phone: +91 80726 54011
WhatsApp: +91 80726 54011
12. Updates to These Terms
We may update these Terms periodically. The latest version will be posted on this page with an updated date. Continued use of our services after updates constitutes acceptance of the revised Terms, to the extent permitted by law.