1. Introduction
This Privacy Policy explains how Krishna Home Care Nursing Service (“we”, “us”, or “our”) handles personal information collected through this website, phone calls, WhatsApp messages, and enquiry forms. By using this website or contacting us, you acknowledge this policy.
2. Business Identity
Business name: Krishna Home Care Nursing Service
Address: Engineer Street, Thirumalai Rajapuram, TNHB MIG V Block, Avadi, Chennai, Tamil Nadu – 600071
Email: krishnanursingservice@gmail.com
Call / WhatsApp: +91 80726 54011
3. Information Collected
Depending on how you contact us, we may collect:
- Name and mobile number
- Service type requested and preferred shift
- Location / area for service
- Optional enquiry message
- Communication content shared by phone, WhatsApp, or email
Please do not submit detailed medical histories, diagnoses, medical records, or other sensitive patient health information through the general website enquiry form.
4. Purpose of Data Collection
We use contact and enquiry information to:
- Respond to home care enquiries
- Discuss service options and availability
- Coordinate caregiver or nursing arrangements
- Provide follow-up communication related to your request
- Maintain basic business records needed for service coordination
5. Enquiry Form Data
If you use the website enquiry form, the information you enter is used only to process your consultation request. On this static landing page, form submissions are currently handed off through WhatsApp with your confirmation, unless a secure backend endpoint is later configured by the business.
6. Call and WhatsApp Communications
When you call or message us, we may retain the contact details and relevant conversation notes needed to understand your care request and arrange support. WhatsApp is operated by a third party and is subject to WhatsApp’s own privacy terms.
7. Data Retention
8. Data Security
We take reasonable administrative and technical precautions to protect personal information shared with us. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Service Providers
We may use third-party tools that process limited technical or communication data, such as:
- Hosting providers for this website
- WhatsApp / messaging platforms
- Phone network providers
- Google Maps for location display and directions
These providers process information according to their own policies.
10. Cookies, Analytics, and Advertising Technologies
This landing page does not currently install Google Analytics, Google Ads tags, or conversion tracking scripts by default. If advertising or analytics tools are added later, this policy will be updated to accurately describe those tools, and appropriate consent controls will be implemented where required.
Your browser may still store basic technical data necessary for page functionality. Embedded third-party content (such as Google Maps) may set its own cookies subject to Google’s policies.
11. Consent and User Choices
Where the enquiry form asks for privacy consent, that consent relates to contacting you about your request. You may choose not to submit the form and contact us by phone or WhatsApp instead. You can request that we stop non-essential follow-up communications by emailing us.
12. Privacy Rights and Contact Requests
You may request access to, correction of, or deletion of personal information you have shared with us, subject to applicable law and any records we must retain for legitimate business or legal reasons. For privacy requests, email krishnanursingservice@gmail.com.
13. Policy Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when revisions are published. Continued use of the website after updates constitutes awareness of the revised policy.
14. Contact Information
For privacy enquiries:
Email: krishnanursingservice@gmail.com
Address: Engineer Street, Thirumalai Rajapuram, TNHB MIG V Block, Avadi, Chennai, Tamil Nadu – 600071